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Shipping policies

Unless otherwise specified, the delivery of the order is made from the warehouse to the address given by the customer (shipping address). The liability for the ordered goods lies with the customer as soon as the goods have departed the EOL place of business; this applies also when shipping only part of an order. In order to reduce the risk of damage, all orders will be quality checked and professional packed. In the description stated delivery dates are not binding except when otherwise agreed on in writing.

The delivery time depends on the availability of the products. Details to the specific delivery time (EXW -ready to ship) of each product is described in the product-specification and does not include shipping times to the customer.

The costs of shipping (incl. material and insurance) depend on the total sum of the order and apply for land and sea transport (air transport costs may vary!):

- to 30.000 € --> 5% from the total sum
- to 50.000 € --> 4% from the total sum
- to 80.000 € --> 3% from the total sum
- to 100.000 € --> 2% from the total sum
- over 100.000 € the shipping is for free